diff --git a/fern/assistants/retrieve-call-artifacts.mdx b/fern/assistants/retrieve-call-artifacts.mdx index 883afcfb6..517bf34fe 100644 --- a/fern/assistants/retrieve-call-artifacts.mdx +++ b/fern/assistants/retrieve-call-artifacts.mdx @@ -7,6 +7,12 @@ slug: assistants/retrieve-call-artifacts ## Overview + +Call recording storage is now access-controlled. If your integration fetches recordings, logs, PCAP, or video directly, migrate to the authenticated endpoints below to avoid disruption. + +Some private storage URLs contain `hipaa-recordings` in the path. That's an internal naming detail, it doesn't mean HIPAA applies to your account. + + Call recordings and logs are stored in a private bucket. These URLs aren't directly downloadable. To retrieve a recording or log file, call the Vapi API with your **Private API Key**. The API responds with a `302` redirect to a short-lived, authenticated download URL.