Notifications start disabled on new stores

[brettstirlingbond]

New stores now start with customer notifications turned off, but the docs still told merchants everything was Active by default. This updates the notifications page and 2 related pages so merchants know to turn on the emails they need before going live. Stores created before September 17, 2026 keep their old settings, and the page says so.

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What changed

• Support & Notifications: the go-live callout and the Notifications section now say new stores start with customer notifications Disabled (Email Changed and the Admin Order Notification stay on). Adds a list of what to enable, Shop Sync guidance for new and older stores, a note that Upcoming Renewal reminders need the Subscription Renewal Notification on, and the emails that send whatever their setting (Order Invoiced, gift card delivery, payment collected, dashboard resends).
• Shop Sync: the go-live callout and the setup note now say "keep off, or disable on older stores" instead of "disable". The Refund and subscription list now says "enable".
• Subscription Settings: the Upcoming Renewal dependency, and a note that subscription notifications start disabled.

The source is the NEXT Mind store setup settings card (Notifications section and Gotchas).

Checks

• npm run build passes.
• The #notifications and #notifications-settings anchors are unchanged. 9 other pages link to them.
• Local pre-review: the Codex adversarial pass came back clean on round 2, after adding the rollout date. The MiniMax pass didn't run because the plan hit its usage limit.

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Status	Name	Latest Commit	Preview URL	Updated (UTC)
✅ Deployment successful! View logs	nextcommerce-docs	6dc303c	Commit Preview URL Branch Preview URL	Sep 18 2026, 08:31 AM

[kilo-code-bot]

Code Review Summary

Status: No Issues Found | Recommendation: Merge

All issues from the previous review have been resolved in the new commits. The incremental changes (commits adding the September 17, 2026 date, splitting new-store/older-store guidance, qualifying the Order Confirmation bullet for Shop Sync, and rewording the bypassed-notification sentence) correctly address the previously flagged WARNING and SUGGESTION items without introducing regressions.

Files Reviewed (3 files)

• content/docs/apps/shop-sync.mdx - 0 issues
• content/docs/start-here/get-started/support-and-notifications.mdx - 0 issues
• content/docs/manage/subscriptions-guide/subscription-settings.mdx - 0 issues

Previous Review Summary (commit ad9f83f)

Current summary above is authoritative. Previous snapshots are kept for context only.

Previous review (commit ad9f83f)

Status: 5 Issues Found | Recommendation: Address before merge

Overview

Severity	Count
CRITICAL	0
WARNING	1
SUGGESTION	4

Issue Details (click to expand)

WARNING

File	Line	Issue
content/docs/start-here/get-started/support-and-notifications.mdx	27	Recommends enabling Order Confirmation, but the Shop Sync note at line 33 says keep matching NEXT notifications off — conflicting advice for Shop Sync merchants.

SUGGESTION

File	Line	Issue
content/docs/apps/shop-sync.mdx	15	"keep off" + "Disable them if Active" mixes state and imperative for two store populations; hard to read for older-store merchants.
content/docs/apps/shop-sync.mdx	134	"can leave the notifications Shopify sends turned off" is missing "that" and the verbs diverge from the equivalent phrasing on support-and-notifications.mdx:33.
content/docs/start-here/get-started/support-and-notifications.mdx	21	Older stores' previous default (all notifications Active) is implied but never stated, leaving "review the list and Disable" guidance without context.
content/docs/start-here/get-started/support-and-notifications.mdx	35	"gift card delivery" and "payment collected" use informal descriptions rather than the formal notification names used elsewhere in the paragraph.

Files Reviewed (3 files)

• content/docs/apps/shop-sync.mdx - 2 issues
• content/docs/start-here/get-started/support-and-notifications.mdx - 3 issues
• content/docs/manage/subscriptions-guide/subscription-settings.mdx - 0 issues

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_{Reviewed by minimax-m3 · Input: 0 · Output: 0 · Cached: 0}